Privacy Policy

Effective Date: October 1, 2025

At Lighthouse MHFA, your privacy and trust are crucial. This policy explains how we collect, use, and protect the information you share with us when you visit our website or participate in our Mental Health First Aid classes. We aim to be transparent, responsible, and respectful with your data.

1. Information We Collect

When you interact with Lighthouse MHFA, we may collect:

Personal Information: Name, email, phone number, and payment details when you register for a class
Usage Information: Anonymous data such as browser type, pages you visit, and other activity on our website to help us improve your experience
Communication Information: Any messages, questions, or feedback you send us via email or our contact forms

2. How We Use Your Information

Your information helps us:

Process your class registrations and payments smoothly
Send confirmations, reminders, and important updates about your classes
Improve our website, services, and your overall experience
Respond promptly and thoughtfully to your questions or requests

We always use your information in ways that support your learning, safety, and experience with Lighthouse MHFA.

3. Sharing Your Information

We respect your privacy. We do not sell, trade, or rent your information. We may share your information only:

With Mental Health First Aid Connect (the official MHFA platform where pre-work, classes, materials, and certificates are accessed
When required by law or if it’s necessary to protect the safety of our learners or the public

4. Security

We use industry-standard security measures including SSL encryption and secure payment processing to protect your personal information. Your safety and privacy are very important to us, and we are committed to keeping your data secure.

5. Your Choices

You are in control of your information. You can:

Opt out of receiving Upcoming Trainings emails at any time
Request access to, correction of, or deletion of your personal information by emailing us at contact@lighthousemhfa.com

6. Cookies and Tracking

Our website uses cookies and similar tools to improve your browsing experience. These tools help us understand how our site is used and ensure it works smoothly. Don't worry, we don't use them to track you across other websites.

7. Children’s Privacy

Our website and classes are intended for adults ages 18 and older. We do not collect information from anyone under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. Any updates will be posted here with a new effective date.

9. Contact Us

If you have questions, concerns, or suggestions about this policy, please contact us using the email link listed above!